Top Questions Concerning Carpet Cleaning

Our machines clean carpets with encapsulation using microfiber scrub pads. Many clients tell us all the time we clean their commercial flooring faster than they could ever have imagined. ATP testing has shown that our machines can remove soil in carpets to the level the FDA says is clean enough to eat off of. Here are a few frequently asked floor cleaning questions you may be thinking of yourself.

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Frequently Asked Questions

About Our Carpet Cleaning Services

  • Is this system really just a surface cleaning type method of cleaning?

    Professionals have specialized equipment and techniques to reach deep into the fibers of your carpets and grout, removing dirt, grime, and allergens that regular cleaning can't. Regular professional cleaning can also extend the life of your floors by preventing wear and tear.

  • Can this type of method truly deep clean a carpet like “steam cleaning” can?

    Any type of floor that you choose to use in your home or office can be professionally cleaned. Steam-Works specializes in carpets of all kinds, including loop pile, shag, polyester, Berber, and more. We also clean tile and grout, luxury vinyl plank, and upholstery. 

  • Is there of lot of timely stain treatments before cleaning?

    With our cleaning machines, the agitation is so extensive that very little spotting is required. Although the complete carpet is sprayed, there is not much else to do other than spray it and then clean it. We have found over the years that if Abstraction VLM does not release the stain from the carpet, than there is not much of a chance of it coming out. There are only very few stains that do not come out. Kool-Aid may come out with any one of several different methods. Bleached spots remain and at times pet stains that have burned the carpet will leave a yellowish stain behind.

  • When cleaning olefin berber, what do you do different than other types of carpet?

    Because olefin does not absorb any moisture make sure the pre-spray is light and do NOT try soaking any bad stains, clean with pads that are wrung out. The less moisture the better the pick up and clean on olefin berbers.


    With the our machines, we start off with a dry pad and let the spray on the carpet fill it us as you move forward. It is best to squeeze them out, do not wring them out, we advertise an hour dry, this allows us plenty of moisture for a quick deep clean. To dry of pads and you will not clean as deeply nor as quickly. Exceptions are olefins or where there is a lot of old soap in the carpets, there you clean with wrung out pads.

  • How wet should our pads be when Oscillating Pad Extraction cleaning?

    With the our machines, we start off with a dry pad and let the spray on the carpet fill it us as you move forward. It is best to squeeze them out, do not wring them out, we advertise an hour dry, this allows us plenty of moisture for a quick deep clean. To dry of pads and you will not clean as deeply nor as quickly. Exceptions are olefins or where there is a lot of old soap in the carpets, there you clean with wrung out pads.

  • What is mandatory after Oscillating Pad Extraction cleaning a carpet?

    Vacuuming the carpet, the nature of OP is to lift the carpet pile, once lifted you will remove more particulates than ever, plus the vacuuming of damp carpet does a great job of grooming the carpet fibers.

  • How can we tell when we are finished cleaning a carpet?

    With encapsulation and our high speed machines a carpet is clean when it looks clean, the carpet looks great and the pads are gray.

  • What do we do when you have a really bad graphite stain?

    Vacuum good and then spray lightly as usual. Clean like normal and what doesn’t come out we use a dry pad on.

  • What is imperative when cleaning a soft top nylon residential carpet?

    The time required for a professional cleaning depends on the size of the area, the type of flooring, and the level of cleaning needed. However, most jobs can be completed in a few hours.

  • What carpets look much better after they are totally dry?

    Olefins and polyesters always look much better dry then when they are just finished being cleaned. As a rule, Oscillating Pad Extraction cleaned or Encapped carpets look much better the next day, while Hot Water Extraction cleaned carpets often look much worse.

  • How do we remove a soap or shampoo spills from the carpet with Oscillating Pad Extraction?

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  • How do we eliminate wickbacks on a heavy beverage spill?

    We clean normally first, if it is quite heavy then we use a wet pad followed by a couple of dry pads.  They will take up the moisture and the remainder of the beverage spill. One of the myths is that VLM stops wickbacks because it is almost dry, the truth is, it stops wickbacks because we get out what is causing it.

  • Where does the dirt go?

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  • Is carpet really dry in one hour?

    Because of our very low moisture cleaning method, our dry times are about two hours.

About Us

Simply Clean Carpet Care

When it comes to a trustworthy carpet cleaner in Lexington, KY, Simply Clean Carpet Care and its team of highly trained technicians are here to help! Locally owned for over 25 years we have served the Lexington community and the surrounding counties with floor cleaning services for homes and businesses.

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Simply Clean Carpet Care

Call Simply Clean Carpet Care for Premier Service

If you are looking for a carpet cleaning service in Lexington, KY or the surrounding area, call Simply Clean Carpet Care. We have been serving the community for over 25 years. Our business is locally owned and operated with highly trained technicians who can ensure your floors will not only be thoroughly cleaned, but they will exceed your expectations.


Call us today at (859) 321-2070 or complete our online form to get a free quote.